Cosmos is dedicated to ensuring your trip is worry and hassle free,
even when booking. Should you be uncertain what your commitments
will be leading up to your departure, Cosmos offer a SafetyNet
Protection policy*, for US$50per
person.
The
SafetyNet Transfer Protection* enables Cosmos passengers to amend
their tour up to 24 hours prior to the tour departure date to
another tour departing in the same calendar year, (once only)
without any applicable cancellation charges or penalties.
The
SafetyNet Cancellation Protection* enables Cosmos passengers to
cancel their tour in full - up to 30 days prior to the tour
departure date, without any applicable cancellation charges or
penalties.
*Conditions apply, please see below.
Conditions of the SafetyNet Protection policy
The
US$50 SafetyNet Protection must be paid at the time of the tour
deposit and is payable per person per booking (not per tour) and is
non-refundable.
The
SafetyNet Transfer Protection and SafetyNet Cancellation Protection
applies to the tour, associated pre/post accommodation and transfers
booked directly with Globus Family of travel brands. The SafetyNet
Protection does not apply to any airfares booked and ticketed via
the Globus Family of travel brands, or any products purchased via
another wholesale or retail supplier.
Passengers can only use "one" of the two SafetyNet Protection
Policies; choose either the SafetyNet Transfer Protection, or the
SafetyNet Cancellation Protection, not both. For example: if a
passenger uses the SafetyNet Transfer Protection to amend their tour
(say 48 hours prior to the original tours departure date) to a later
Globus Family of travel brands tour departing in the same calendar
year, they then cannot use the SafetyNet Cancellation Protection to
cancel their Globus Family of travel brands tour in full without
incurring the applicable cancellation charges or penalties - as per
the Globus Family of travel brands brochure terms and conditions.
If
the SafetyNet Transfer Protection is applied, and the booking is
subsequently cancelled by the passenger the original booking and
transfer date will be reviewed, the transfer date of the original
booking will then be taken as the tour cancellation date.
Cancellation penalties that apply to the original booking will be
compared with the cancellation penalties to that of the tour
transferred booking, the higher penalties will be applied.
Oberammergau 2010 - Please note that SafetyNet Protection does not
apply to Cosmos tours in conjunction with 2010 Oberammergau Passion
Play.
Please Note:The
SafetyNet Protection must be purchased for each individual passenger
and the purchase covers an individual passenger's Globus Family of
travel brands tour booked at the same time the SafetyNet Protection
is purchased.
