Making a Visa Application (MANILA, PHILIPPINES)
http://www.australia.com.ph/mnla/Visa%5fAppln.html
Clients
generally need to lodge applications
either through the Call Center by
courier or in person at the VIA Center -
although some applications must by law
be lodged in Australia.
Applications may also be lodged by mail
to the Embassy or through a registered
Migration Agent, however, we do not
recommend that clients forward personal
documents, passports and payment through
the mail, as safe delivery cannot be
guaranteed.
The Call Center & Courier
General
information regarding visa application
processes and requirements, is available
on the Call Center’s toll-free inquiry
line at (63 2) 845 9200.
To arrange for lodgement of visa
applications by courier or to make an
appointment, the Call Center can be
contacted on any of the following
numbers, depending on your telephone
service provider:
1909-3622779 (PLDT/Digitel);
1900-3622779 (Globelines); or
1903-3622779 (BayanTel).
-
These numbers are available to telephones with NDD access, or by calling 109 on a PLDT phone for operator assisted connection. Calls will be billed at PhP 32 per minute.
-
These numbers are also available to Globe and Touch Handyphone cell phones at the same call rate.
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For access from Australia please call 63 2 843 6293. Calls will be billed at a flat rate of AUD$10.00. Payment can only be made by credit card.
The Call Center operates Monday to Friday from 6am to 8pm and Saturday from 8am to 6pm.
The VIA Center
The VIA
Center allows people to obtain
information and lodge visa applications
in person, for a small fee. No prior
appointments are needed to attend the
VIA Center. Please note that mailed visa
applications cannot be accepted at the
VIA Center.
The Center is located at:
Unit 1003, 10/F One Corporate
Plaza
845 Antonio Arnaiz Ave (Pasay Rd)
Makati City.
The Center opening hours are:
8:30am to 3pm, Monday to Friday
- For lodging applications
8:30am to 5pm, Monday to Friday
– For general information
8:30am to 12noon, Saturday
- For lodging applications and general
information.
The Center is closed on Philippine
public holidays.
The VIA Center has computer facilities
and provides free internet browsing for
visa and citizenship clients on DIAC’s
websites. Clients may also, for a small
charge, download and print forms and
information.
Client Counter Hours
0900-1200
Tuesday – Thursday for scheduled
appointments only
Clients can be seen outside of these
hours in cases of genuine emergency by
contacting the Call Center.
Embassy Appointments
Visa applicants may also schedule an appointment to lodge their visa application at the Embassy – however clients should be aware that the average waiting time for such an appointment currently stands at 3 weeks.





