Making a Visa Application (MANILA, PHILIPPINES)
http://www.australia.com.ph/mnla/Visa%5fAppln.html
Clients generally need to lodge
applications either through the
Call Center by courier or in
person at the VIA Center -
although some applications must
by law be lodged in Australia.
Applications may also be lodged
by mail to the Embassy or
through a registered Migration
Agent, however, we do not
recommend that clients forward
personal documents, passports
and payment through the mail, as
safe delivery cannot be
guaranteed.
The Call Center & Courier
General information regarding
visa application processes and
requirements, is available on
the Call Center’s toll-free
inquiry line at (63 2)
845 9200.
To arrange for lodgement of visa
applications by courier or to
make an appointment, the Call
Center can be contacted on any
of the following numbers,
depending on your telephone
service provider:
1909-3622779 (PLDT/Digitel);
1900-3622779 (Globelines); or
1903-3622779 (BayanTel).
-
These numbers are available to telephones with NDD access, or by calling 109 on a PLDT phone for operator assisted connection. Calls will be billed at PhP 32 per minute.
-
These numbers are also available to Globe and Touch Handyphone cell phones at the same call rate.
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For access from Australia please call 63 2 843 6293. Calls will be billed at a flat rate of AUD$10.00. Payment can only be made by credit card.
The Call Center operates Monday to Friday from 6am to 8pm and Saturday from 8am to 6pm.
The VIA Center
The VIA Center allows people to
obtain information and lodge
visa applications in person, for
a small fee. No prior
appointments are needed to
attend the VIA Center. Please
note that mailed visa
applications cannot be accepted
at the VIA Center.
The Center is located at:
Unit 1003, 10/F One
Corporate Plaza
845 Antonio Arnaiz Ave (Pasay
Rd)
Makati City.
The Center opening hours are:
8:30am to 3pm, Monday to
Friday - For lodging
applications
8:30am to 5pm, Monday to
Friday – For general
information
8:30am to 12noon,
Saturday - For lodging
applications and general
information.
The Center is closed on
Philippine public holidays.
The VIA Center has computer
facilities and provides free
internet browsing for visa and
citizenship clients on DIAC’s
websites. Clients may also, for
a small charge, download and
print forms and information.
Client Counter Hours
0900-1200 Tuesday – Thursday for
scheduled appointments only
Clients can be seen outside of
these hours in cases of genuine
emergency by contacting the Call
Center.
Embassy Appointments
Visa applicants may also schedule an appointment to lodge their visa application at the Embassy – however clients should be aware that the average waiting time for such an appointment currently stands at 3 weeks.
